Terms and conditions

What Tripviator is

Tripviator is a tool to organise your trips: it gathers your bookings into an itinerary, reads the ones you forward by email, tracks your flights and alerts you to what matters. We're not a travel agency: we don't sell flights, stays or activities, and we're not part of your bookings with airlines, hotels or other companies.

Your account

• You must be at least 14 to create an account.
• The details you give us must be true, and you must keep them up to date.
• You're responsible for what happens in your account: keep your password safe and tell us at [email protected] if you think someone got in without permission.
• An account is for one person. To travel with others, invite them to your trip.

Your content

• What you upload to Tripviator (bookings, documents, notes, photos) stays yours.
• You let us store, process and show it only as far as needed to provide the service, for example to read a booking or show a trip to the people you share it with.
• You must have the right to upload what you upload, and it must not infringe anyone's rights.
• How we handle your personal data is explained in our privacy policy.

Acceptable use

When using Tripviator you agree not to:

• Use it for anything illegal, or to harass, deceive or harm other people.
• Upload unlawful or offensive content, or content containing viruses or malicious code.
• Try to access other people's accounts or data, or get around the service's security measures.
• Overload the service, scrape its data automatically or use it to send spam.
• Copy, resell or commercially exploit the service without our permission.

Sharing trips

When you invite someone to a trip or create a public link, you decide what's shared and with whom. Only share information you have the right to share, including your travel companions'. You can remove access or turn the link off at any time.

Information in the service

We do our best to keep what we show you accurate, but some of it comes from third parties or is worked out automatically: flight status, weather, maps, entry requirements or what artificial intelligence extracts from your bookings can contain errors or delays.

Tripviator is a helper, not the official source. Always check important details (times, gates, travel documents) with your airline, your accommodation or the relevant authority.

Availability and changes to the service

Tripviator is free. We work to keep it always available, but there may be interruptions for maintenance or for reasons outside our control. We may change, add or remove features; if a change affects you significantly, we'll let you know in advance.

Intellectual property

The Tripviator name, logo, design and software belong to us or our licensors. These terms give you permission to use the service, not any rights over it.

Liability

We provide Tripviator "as is". As far as the law allows, we're not liable for indirect damages or for the consequences of relying on third-party information, such as a flight missed because a gate change didn't show up in time.

Nothing in these terms limits the rights the law gives you as a consumer.

Ending the service

• You can stop using Tripviator and delete your account at any time in Settings.
• We may suspend or close an account that breaks these terms. Except in serious cases or where the law prevents it, we'll warn you first and give you the chance to download your data.

Changes to these terms

If we change them, we'll post the new version here with its date. If the change is significant, we'll let you know in the app or by email first. Continuing to use Tripviator afterwards means you accept the new version.

Contact

Questions about these terms? Write to us at [email protected].